FAQ

WE UNDERSTAND THAT LIFE HAPPENS. PEOPLE GET SICK, AND THINGS GO WRONG. IF YOU NEED TO RESCHEDULE FOR ANY REASON, PLEASE TRY TO GIVE US 48 HRS NOTICE. IF YOU HAPPEN TO FALL ILL THE DAY OF YOUR SESSION, PLEASE RESCHEDULE. WE WORK EVERY DAY WITH ALL AGE GROUPS AND CANNOT RISK PASSING ON ANYTHING TO OUR BELOVED CLIENTS. YOUR PHOTOS WILL LOOK BETTER IF YOU ARE FEELING WELL RESTED AND AT YOUR BEST! IF IT IS DOWN POURING AND SIDEWAYS RAIN THAT HINDERS OUR PHOTO SESSION, WE CAN WITHOUT A DOUBT RESCHEDULE. IF YOUR RESCHEDULE IS APPROVED, YOUR BOOKING FEE WILL CARRY OVER ONTO YOUR NEW DATE.

IF YOU NO CALL NO SHOW, YOU ARE FORFEITING YOUR BOOKING FEE AND WE WILL NOT SCHEDULE WITH YOU AGAIN. PLEASE BE MINDFUL THAT WHEN WE BLOCK OFF A TIME SPOT FOR YOU, WE ARE HOLDING THAT SPOT FOR ONLY YOU. THEREFORE, WE ARE NOT ABLE TO SCHEDULE SOMEONE ELSE. WE WILL NOT TOLERATE NO CALL NO SHOW CLIENTS.

I OFFER NO REFUNDS. DUE TO THE CUSTOM NATURE OF PHOTOGRAPHY SERVICES. ONCE IMAGES HAVE BEEN EDITED AND GALLERY HAS BEEN SENT OUT, IMAGES WILL NOT BE RE-EDITED OR ALTERED. ITS THE CLIENTS RESPONSIBILITY TO REVIEW MY PORTFOLIO, EDITING STYLE, AND OVERALL ARTISTIC APPROACH PRIOR TO BOOKING A SESSION TO ENSURE MY WORK ALIGNS WITH YOUR VISION. BY BOOKING WITH TZAVALA PHOTOGRAPHY YOU ARE AGREEING TO THESE TERMS. I RETAIN FULL CREATIVITY CONTROL OVER EDITING, COMPOSING, AND FINAL PRESENTATION OF IMAGES.

PLEASE PLAN ENOUGH TIME TO GET TO YOUR SESSION. WHETHER THAT BE GETTING THE KIDS READY OR NAVIGATING THROUGH RUSH HOUR TRAFFIC. IF YOU ARE RUNNING LATE, PLEASE CALL US. WE RESPECT EVERY SINGLE CLIENT'S TIME AND PUT AN INCREDIBLE AMOUNT OF EFFORT INTO SCHEDULING AND PLANNING A SESSION, SO PLEASE RESPECT OURS. IF YOU HAVE A 60 MINUTE SESSION SCHEDULED AND YOU ARE 20 MINUTES LATE, YOU WILL THEN HAVE A 40 MINUTE SESSION. IF YOU ARE MORE THAN 30 MINUTES LATE WITHOUT CALLING, YOU WILL FORFEIT YOUR BOOKING FEE AND WE WILL HAVE THE RIGHT TO CANCEL THE SESSION. WE OF COURSE UNDERSTAND UNFORESEEN CIRCUMSTANCES SUCH AS ILLNESS OR ACCIDENTS. IF WE ARE LATE, WE WILL COMMUNICATE THAT WITH YOU AND YOUR SESSION TIME WILL NOT BE AFFECTED.

EXTRA TIME…. $50 EXTRA FOR MAX 1 HOUR! PLEASE LET ME KNOW AHEAD OF TIME. IF YOU ARE LATE AND WE GO OVER TIME CHARGE WILL BE ADDED TO YOUR REMAINDER AMOUNT.

IT IS REQUIRED UPFRONT TO RESERVE YOUR DATE. THIS IS NON-REFUNDABLE. NO EXCEPTIONS. THIS FEE COVERS INITIAL COMMUNICATION, ALL PLANNING, LOCATION HUNTING, AND BLOCK OFF A SPECIFIC TIME FRAME FOR YOUR SESSION.

FOR ANY TYPE OF PORTRAIT SESSION, I ASK FOR UP TO 2 WEEKS. I AM KNOWN FOR A QUICK TURNAROUND TIME, SO I LIKE TO GET YOUR PHOTOS BACK TO YOU ASAP. NEED YOUR PHOTOS DONE IN A SPECIFIC AMOUNT OF TIME? NO PROBLEM. I NOW OFFER "RUSH FEES" SO YOU CAN GET YOUR PHOTOS RIGHT AWAY.

SINCE MY TURN AROUND TIME IS FAIRLY QUICKLY I DO NOT OFFER SNEAK PEAKS BUT IF YOU WOULD LIKE TO GET A QUICKER TURN AROUND TIME YOU CAN PAY EXTRA FOR RUSH FEE $60 ADDED TO YOUR TOTAL